To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
- Provide onsite technical support for KLA inspection systems.
- Perform preventive maintenance, troubleshooting, repair, and system optimization activities.
- Support tool installations, upgrades, relocations, and customer acceptance processes.
- Diagnose complex hardware and software issues and coordinate with global support teams for resolution.
- Develop and maintain strong customer relationships while ensuring high customer satisfaction.
- Analyze system performance and implement corrective actions to improve tool reliability and productivity.
- Maintain accurate service documentation and follow company quality and safety procedures.
- Ability to work independently in a fast-paced semiconductor manufacturing environment.
- Experience with semiconductor capital equipment, field service, or customer support environments is preferred.
- Strong problem-solving, communication, and teamwork skills.
Minimum Qualifications
Doctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years; Bachelor's Level Degree and related work experience of 8 yearsAbout KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
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